Out-of-network does not mean uncovered. If Back2Basics is not in your insurer’s network, most PPO and POS plans still reimburse a meaningful share of residential treatment — and in some cases we can negotiate a single case agreement with your insurer specifically for your admission.
What we will not do is tell you it is covered and let you find out otherwise. We check, we put the numbers in writing, and you decide.
Back2Basics treats men ages 18–35 in Flagstaff, Arizona.
An insurer’s network is simply the list of providers it holds negotiated contracts with. Being outside it is a billing arrangement, not a judgement on quality — plenty of accredited, specialised programmes sit outside most networks precisely because they are specialised.
What changes is the arithmetic:
None of that is a reason to stop asking. It is a reason to get the actual numbers from your plan rather than guessing at them.
One form, about ten minutes, no obligation. We call your insurer directly and come back to you with real numbers.
Where the clinical case is strong and there is no comparable in-network programme within reach, insurers will sometimes agree a single case agreement — a one-off contract covering your admission at negotiated rates, as though we were in-network for you alone.
These are most often granted when the member needs a gender-specific residential programme, when co-occurring mental health needs require integrated treatment, or when in-network options have already been tried. Our admissions team requests one wherever the case supports it, and handles the clinical justification with the insurer directly.
We will tell you honestly what we think the odds are. We will not use the possibility of one to get you through the door.
If we are not the right fit, we would rather make you a good referral than a bad admission.
Send your details and we will call your insurer and come back with real numbers — usually within a few hours, always within 24. Free, confidential, no obligation.
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Recognition · Accreditation
Back2Basics is licensed, certified and accredited to provide residential substance use treatment in Arizona. Every credential below links straight to the issuing body’s own listing — check us yourself.
Accredited for Behavioral Health Care and Human Services. The Gold Seal of Approval, audited against national clinical standards.
Certified addiction treatment provider. Reviewed annually for clinical and marketing practices.
Licensed Behavioral Health Residential Facility, regulated by the Arizona Department of Health Services.
Usually more, but not always by as much as people assume. Out-of-network care runs against a separate deductible and a lower reimbursement percentage. Once that deductible is met and you approach your out-of-network out-of-pocket maximum, the plan’s share rises sharply. For a 60 to 90 day stay the gap between in-network and out-of-network narrows considerably — which is why the arithmetic is worth doing properly before you rule it out.
It is a one-off contract between Back2Basics and your insurer covering just your admission, at negotiated rates, even though we are not in their network. Insurers consider them when the clinical need is clear and there is no comparable in-network programme available — which, for a men’s residential programme built around outdoor therapy, is not unusual. We request one where the case supports it. We cannot promise one will be granted.
No, and no out-of-network arrangement changes that. Back2Basics is not an AHCCCS-contracted provider and cannot bill Medicaid or Medicare in any configuration. If that is your only coverage, call us anyway — we will point you toward AHCCCS-contracted programmes and discuss our scholarship and private-pay options.
Send us your insurance details and we will call the insurer and read your benefits back to you in writing — out-of-network deductible, coinsurance percentage, out-of-pocket maximum and any authorisation requirement. It is free, takes about 10 minutes of your time, and carries no obligation.
Yes, and some families choose to even when they have coverage, to avoid authorisation reviews dictating length of stay. We will quote you plainly and put it in writing. If the figure is out of reach, ask about the scholarship — it exists precisely for that conversation.
Ten minutes settles what a month of guessing will not.
